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Home > Help > Common Error Messages
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| 1. "Login Incorrect" |
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| You have entered an incorrect login. Verify your login information and try again. If you do not remember your login information, click here to have it emailed to you. |
| 2. "Not Allowed/Not Found" |
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| You have entered an incorrect number. Please remember to begin each number with the country code. You should not precede any number with an international dialing code like 00, or 011. So, for example, to dial the US you would dial 1 + area code + phone number, to dial the UK you would dial 44 + the city code + phone number. |
| 3. "Not Found" |
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| It is likely your account is out of funds. Click here to recharge your account. If your account does have funds and you are still getting this message, email support@pccall.com for assistance. |
| 4. "Cannot Connect to the Server"/"Comunication with the Server Lost" |
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| There was a problem connecting to our service. This is probably a result of a temporary problem with your internet connection. Please wait a few minutes and try again. If the problem persists, email support@pccall.com for assistance. |
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